Shipping & Returns

SHIPPING

We currently ship within the United States only.

Orders are typically processed within 3–5 business days, with shipping times varying depending on destination.

RETURNS

As a small studio working with limited quantities and evolving collections, all sales are final and cannot be returned or exchanged.

Each SHIKGU piece is handmade with care, meaning slight variations in size, shape, and color are part of the process. These differences are what make each vessel uniquely yours—carrying their own character and quiet charm.

If your order arrives damaged, please reach out promptly with photos of the piece and packaging. Each SHIKGU order is packed with care, and we want to ensure your experience reflects that same intention.